CLOUDPILOTS is part of

CLOUDPILOTS creates efficient Freshservice-Airwatch integration!

The challenge

One of Germany's largest housing companies had a large number of mobile devices in use that needed to be integrated from the previous MDM (Airwatch) into Freshservice.

The solution

The experts at CLOUDPILOTS developed a custom app that ensures bidirectional synchronization of assets in Freshservice and the MDM system.

The result

Integration with Freshservice allows devices to be incorporated into the service lifecycle and managed, resulting in improved transparency regarding allocation, utilization, contract status, and other relevant data that agents refer to during ticket processing.

Referenz

Cardmarket: Efficient data integration with Freshdesk

CLOUDPILOTS achieved efficient data integration in Freshdesk with the help of a customized app for Cardmarket.
Referenz

Freshservice for efficiency: Focus on change enablement

Learn how CLOUDPILOTS helped a leading housing and development company integrate Change Enablement into Freshservice to create greater transparency and efficiency.
Referenz

Expletus utilizes Freshdesk: Automated ticket optimization!

CLOUDPILOTS optimized ticket processing at Expletus with a customized app that enabled automated contact updates.
Referenz

Zentiva: A breath of fresh air for Freshdesk automations!

CLOUDPILOTS fixed faulty Freshdesk automations at Zentiva Pharma and drastically reduced processing times.
senior man stares through glasses
Lösung 8/31/23

Anthos integration for consistent cloud-native applications

Discover Anthos, the cloud-based container platform that runs modern apps consistently and scalably everywhere. CLOUDPILOTS supports you with seamless integration.
Referenz

Freshservice optimization at ATU

Learn how CLOUDPILOTS helped ATU transform Freshservice from an IT tool into a vital business solution by overcoming barriers to use.
Referenz

Automated opening hours: ATU's success with CLOUDPILOTS

Find out how ATU automated its opening hours and prevented errors for customers and suppliers thanks to CLOUDPILOTS' workflow.
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Cardmarket: Successful Freshdesk migration with CLOUDPILOTS

Erfahrt, wie CLOUDPILOTS Cardmarket in nur einer Woche reibungslos von ihrem Bestandssystem zu Freshdesk migrierte und die Beta-Phase beschleunigte.
Referenz

Zentiva Pharma: Efficient customer support with Freshdesk!

How CLOUDPILOTS revolutionized support at Zentiva Pharma with a custom app: From faxes to automated ticket processing.
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Freshdesk-Optimierung: Erfolgreiches Lizenzupgrade

Erfahrt, wie CLOUDPILOTS durch ein Freshdesk Lizenzupgrade, Schulungen und Prozessoptimierung den Support eines österreichischen Unternehmens effizienter gestaltete.
Referenz

Google Workspace-Migration for UNGER Fashion

Find out how the smooth migration from UNGER Fashion to Google Workspace went!
Event

Webinar Freshworks Freddy AI 22th Oktober 2024

Freddy AI - the AI for excellent customer service! Find out how easy Freddy can revolutionize your customer service in the free webinar!
CLOUDPILOTS Blog
Offering

Google for Education

The digital classroom for the home
Blog

AI for social good

Discover how leading companies are already profiting from Gen AI!
puzzled bearded skilled man
Lösung 8/31/23

Workshop for Google Cloud SCC

Discover the 5-day workshop on Google Cloud SCC setup and security improvement.
Blog

[eBook] Building The Foundation For AI Success

Discover AI hypercomputers: AI-optimized hardware, software and smart energy use - for maximum efficiency and productivity of the next generation.
Schulung 6/2/23

Practice-oriented training for Google Workspace and GCP

Improve your skills in Google Workspace and GCP with our hands-on training courses. Optimize your workflows and increase your performance.
Blog

Your secure solution for the digital working world

Google Workspace: The secure alternative in today's threat landscape!
Kollaboration mit dem modernen Helpdesk
Produkt 4/5/23

Backup and recovery solutions for the cloud - HYCU in focus

Experience the ultimate cloud experience with the strong partnership of CLOUDPILOTS and HYCU. Our pioneering solutions are designed to meet all your cloud needs.
Referenz

Viessmann

With over 12,300 employees, Viessmann's administrators have a handful to do. The self-service tool Advanced Admin supports them in the processing of daily tasks.