Google Workspace Support Consulting Managed Service

Viessmann

With over 12,300 employees, Viessmann's administrators have a handful to do. The self-service tool Advanced Admin supports them in the processing of daily tasks.

Challenge & Solution

Viessmann Group was already using Google Workspace when they were looking for a solution to manage thousands of users. Advanced Admin is the self-service tool that makes it much easier for administrators to work in Google Workspace, allowing Viessmann's admins to focus on their core business again. Mail migration in particular was a feature that could help Viessmann administration avoiding headaches.

About Viessmann

The Viessmann Group is a family-owned company founded in 1917 and based in Allendorf in the western part of northern Hesse. Today, it is one of the leading international manufacturers of air conditioning and energy solutions. With 12,300 employees, the Group generated sales of €2.65 billion in 2019. 

Advanced Admin x Viessmann

The Viessmann Group is a family-owned company founded in 1917 and based in Allendorf in the western part of northern Hesse. Today, it is one of the leading international manufacturers of air conditioning and energy solutions. With 12,300 employees, the Group generated sales of €2.65 billion in 2019.

Corporate film

With 22 production companies in 12 countries, with 68 sales companies in 31 countries and 120 sales offices worldwide, Viessmann is internationally oriented and represented. 

"Digitalization is an element in keeping our world running without fossil fuels," says Viessmann's corporate film.

To keep Viessmann's 12,300 employees in touch with each other, Viessmann relies on Google Workspace services. Due to the large number of employees, the established group has to perform more administrative tasks in IT. License management, signature synchronization and similar tasks are not a matter of course for workforces of this size. Normally, more than one employee and several working hours per week are required here for administration.   

Viessmann nutzt Advanced Admin, um Google Workspace zu verwalten

"IT employees spend about 30 percent of their time answering service requests and on problem-solving tasks. This is the result of a survey conducted by the IT service provider Dimension Data together with the market research company IDC," according to the press release in the Austria Presse Agentur (APA) on said study. It goes on to say, "The results of the survey show that operational IT professionals have only 15 percent of their time available for the development of digital innovations – this corresponds to a decrease of 25 percent compared to the previous year."

Now, such administrative tasks are not only associated with great effort, but also with enormous financial investments in employee resources. As the IT department loses time for other core tasks, the speed of innovation begins to slow down and precious potential fades away for no reason.

Viessmann was confronted with this challenge and decided to use Advanced Admin as a solution. With 30,000+ downloads in the marketplace, Advanced Admin is considered the leading administration tool for Google Workspace in German-speaking countries.

Portrait Sascha Wenzel Viessmann

"We needed a central solution that would take work away from our IT department, or at least greatly simplify it. The department needed to get back to its core tasks, not user management in Google Workspace. Advanced Admin's solutions, and Mail Migration in particular, were exactly what we needed."

Sascha Wenzel Project Lead Workplace Technology Viessmann

"Viessmann Group was one of our first Advanced Admin customers at the time, and we are glad that we were able to help them with it. In fact, this led to the internal decision to invest more time and further resources in Advanced Admin. Today, Advanced Admin is a standalone product and we are receiving more positive feedback from satisfied customers."

Bernhard Fieglmüller CEO CLOUDPILOTS

For more information about Advanced Admin and its tools (drive transfer, mail migration, mail delegation, signatures, group management and more), take a look at the CLOUDPILOTS product page

The CLOUDPILOTS staff will be happy to assist you with the processes to comply with the topics relating to the GDPR, so that they can be mapped legally compliant and secure in the digital age.

About Advanced Admin

Advanced Admin is the self-service tool from CLOUDPILOTS Software & Consulting GmbH. The tool supports administrators in their daily work in Google Workspace and makes otherwise cumbersome tasks quick and easy to perform. In addition to features such as mail migration, setting enterprise-wide signatures and drive migration, Advanced Admin offers many more helpful features, at an affordable price. Take advantage of the opportunity to try Advanced Admin today for 14 days, free of charge and without obligation!

Used Technologies

Google Workspace macht glücklich
Offering 6/18/20

Advanced Admin Trial

If you’re interested in Advanced Admin, you can test it for free for 14 days via the Marketplace.

sehen!wutscher Filiale innen
Referenz

sehen!wutscher

With over 70 stores across Austria, sehen!wutscher is considered one of the largest opticians in the country. With CLOUDPILOTS, they also live precision and quality behind the scenes.

Google Cloud als universelle Lösung
Referenz

Allcyte

Allcyte is a biotech company specializing in cancer research. CLOUDPILOTS provides the necessary support on the Google Cloud Platform.

Digitalisierung mit Google
Referenz

Dolphin Technologies

Dolphin Technologies brings drivers and insurance companies closer together with its application. CLOUDPILOTS supports with the infrastructure on Google Cloud Platform.

Frisches Customer Engagement mit Freshworks und CLOUDPILOTS
Referenz

Niceshops

Niceshops develops online stores in various product segments and does so in several European markets. Almost one million people visit their stores every month.

In die Google Cloud Workspace
Referenz

woom

Woom produces bikes that are designed with kids in mind. From ergonomic seating, to smaller brakes, they have thought through everything for a nice experience.

Junger Business Mann der seinen Erfolg feiert
Event

We are 2024 Google Cloud Sales Partner of the Year - Alps!

We are proud to announce that we have won the prestigious 2024 Google Cloud Sales Partner of the Year - Alps Award!

Event Archive

Gemini at Work – AI Action in Zürich & Berlin

Learn how Gemini for Google Workspace is revolutionizing the way organizations work. Learn about real-world use cases and experience the power of AI.

Feb 20
2024 Google Cloud Summit Germany
Event

CLOUDPILOTS @ Google Cloud Summit Germany

Erlebt KI und Cloud hautnah und freut Euch auf spannende Impulse und die neue Art zu clouden bei der Google Cloud Summit Roadshow Germany in den drei Städten Berlin, München & Offenbach!!

Event

Webinar Freshworks Freddy AI 22th Oktober 2024

Freddy AI - the AI for excellent customer service! Find out how easy Freddy can revolutionize your customer service in the free webinar!

Event Archive

CLOUDPILOTS @ Google Cloud Summit Austria

Experience AI and Cloud up close and look forward to exciting impulses, diverse contacts and the new way to cloud at the Google Cloud Summit Austria in Vienna!

Referenzen CLOUDPILOTS
Unternehmen

Our Success Stories

Our customers are very diverse. From traditional companies to start-ups and from SMEs to multinationals. The years of experience of our pilots make it possible.

Blog

Google Workspace: AI-supported work for every company

The future of work with Google Workspace and Google AI

Blog

Google Threat Intelligence

Threat intelligence at Google scale for you and your business!

Blog

Responsible AI: A Guide to Ethical AI Development

Responsible AI is a key requirement in the development and use of AI technologies. You can find everything you need to know here!

Blog

Crisis management & building a sustainable future with AI

Non-profit organizations develop AI models to tackle global challenges - and draw lessons for businesses worldwide

Blog

Expanding Opportunities with Generative AI

Discover how nonprofits use generative AI to boost career opportunities, enhance education, and bridge employment gaps for underserved communities.

Blog

AI for social good

Discover how leading companies are already profiting from Gen AI!

Daten einfach speichern und verwalten mit Google Cloud
Produkt

Looker - Business Intelligence

More than typical business intelligence. Looker offers a data experience that customers love. CLOUDPILOTS is the leading partner in the German-speaking region.

Cloud-Telefonie für Unternehmen
Produkt

Google Voice

Google Voice is the new Cloud telephony solution in Germany. Regardless of the operating system, modern telephony takes place in the Cloud. Learn more now!