CLOUDPILOTS is part of

Freshservice for efficiency: Focus on change enablement!

The challenge

As long-standing satisfied users of Freshservice, a large German housing and development company wanted to increase its scope of use and integrate change enablement in addition to the IT processes already mapped in Freshservice.

The solution

CLOUDPILOTS actively supported this process and provided consulting services at the system and process level. In addition, our ITIL 4-certified specialist designed and conducted comprehensive training on the content and benefits of change enablement. 

The result

System-supported documentation of changes in the IT landscape has dramatically increased transparency and acceptance of such changes internally, while reducing processing times and implementation risks. 

Referenz

Freshservice-Airwatch integration for efficiency!

CLOUDPILOTS optimizes device management with Freshservice-Airwatch integration. Customized app for seamless synchronization.
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Automated opening hours: ATU's success with CLOUDPILOTS

Find out how ATU automated its opening hours and prevented errors for customers and suppliers thanks to CLOUDPILOTS' workflow.
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Cardmarket: Successful Freshdesk migration with CLOUDPILOTS

Erfahrt, wie CLOUDPILOTS Cardmarket in nur einer Woche reibungslos von ihrem Bestandssystem zu Freshdesk migrierte und die Beta-Phase beschleunigte.
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Zentiva Pharma: Efficient customer support with Freshdesk!

How CLOUDPILOTS revolutionized support at Zentiva Pharma with a custom app: From faxes to automated ticket processing.
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Freshdesk-Optimierung: Erfolgreiches Lizenzupgrade

Erfahrt, wie CLOUDPILOTS durch ein Freshdesk Lizenzupgrade, Schulungen und Prozessoptimierung den Support eines österreichischen Unternehmens effizienter gestaltete.
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Expletus utilizes Freshdesk: Automated ticket optimization!

CLOUDPILOTS optimized ticket processing at Expletus with a customized app that enabled automated contact updates.
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Zentiva: A breath of fresh air for Freshdesk automations!

CLOUDPILOTS fixed faulty Freshdesk automations at Zentiva Pharma and drastically reduced processing times.
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Cardmarket: Efficient data integration with Freshdesk

CLOUDPILOTS achieved efficient data integration in Freshdesk with the help of a customized app for Cardmarket.
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Freshservice optimization at ATU

Learn how CLOUDPILOTS helped ATU transform Freshservice from an IT tool into a vital business solution by overcoming barriers to use.
Kollaboration mit dem modernen Helpdesk
Produkt 4/5/23

Backup and recovery solutions for the cloud - HYCU in focus

Experience the ultimate cloud experience with the strong partnership of CLOUDPILOTS and HYCU. Our pioneering solutions are designed to meet all your cloud needs.
Event

Webinar Freshworks Freddy AI 22th Oktober 2024

Freddy AI - the AI for excellent customer service! Find out how easy Freddy can revolutionize your customer service in the free webinar!
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Viessmann

With over 12,300 employees, Viessmann's administrators have a handful to do. The self-service tool Advanced Admin supports them in the processing of daily tasks.
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Allcyte

Allcyte is a biotech company specializing in cancer research. CLOUDPILOTS provides the necessary support on the Google Cloud Platform.
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Google Workspace-Migration for UNGER Fashion

Find out how the smooth migration from UNGER Fashion to Google Workspace went!
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Dolphin Technologies

Dolphin Technologies brings drivers and insurance companies closer together with its application. CLOUDPILOTS supports with the infrastructure on Google Cloud Platform.
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sehen!wutscher

With over 70 stores across Austria, sehen!wutscher is considered one of the largest opticians in the country. With CLOUDPILOTS, they also live precision and quality behind the scenes.
Referenz

Niceshops

Niceshops develops online stores in various product segments and does so in several European markets. Almost one million people visit their stores every month.
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woom

Woom produces bikes that are designed with kids in mind. From ergonomic seating, to smaller brakes, they have thought through everything for a nice experience.
Angebote für Cloud und Google Workspace G Suite von CLOUDPILOTS
Lösung

CLOUDPILOTS Offerings

Here you will find lots of offers from Google, CLOUDPILOTS and our partners. As soon as new offers are available, you will find them here.
Offering

Education Special

Want to upgrade? With the Chrome Education Upgrade license, you benefit from endpoint management of your Chromebooks.